No Quibble Guarantee

We want you to be 100% happy with your product. If for any reason you aren’t pleased, return the goods to us within 28 days and we will happily refund or exchange your goods including the postage costs.

How to Return or Exchange:

1. There is no need to call us when sending a return.

2. Please download our returns form and fill it out noting whether you would like an exchange or a refund.

3. Please send the package to:

Moon Climbing NA
C/O Cole Bradburn
401 South 850 East Suite C1
Lehi, UT 84043
United States

4. Please take your package(s) to your nearest post office and always retain proof of postage. Unless they are defective, goods are returned at your own expense. Please use regular normal post and don't send by special delivery.

5. We will write to confirm your return has been processed. You will receive your refund credit, (or paypal or check) within two to three weeks after you post the goods back to us.

NOTE: Sale items cannot be refunded. If you wish to return your sale goods a credit note for the amount will be issued.

Copyright © 2017 MoonClimbing, Inc. All rights reserved.